South Africa Luxury Guest House Family Room on a Wine Farm Wellington   (3)

Rates

per night, from ZAR 1359

Additional information

Reservations, Payment and Terms

1.1. The Guesthouse operate on a Bed & Breakfast basis but can arrange other services such as dinner, transport, functions, events or conferences at the guests own cost. Reception can also provide details of suppliers that can provide these services directly to the guest.

1.2. Reservations are accepted on a ‘per person’ basis in the Guesthouse. Rates are therefore subject to the number of people that occupy a room. The names and relationship to the guest of the additional persons sharing the room must be provided when the reservation is made. Children from the ages of 0-7 stay free of charge, 7-12 pay half the adult price and thereafter full adult rates will apply.

1.4 Bookings can only be confirmed once a 60% deposit on accommodation, or valid credit card details with authorisation to debit, along with the guest name, surname, number of persons sharing each room, cell phone number of the guest, confirmed payment method and expected time of arrival of each guest is received. Should the booking be made by a Travel Agent or Tour operator, the booking will be deemed to have been confirmed on receipt of their written confirmation and/or receipt of voucher

2. Cancellation policy:
2.1. 60% deposit is required within 48hr to secure the booking when made.
2.240% of deposit will be paid back if cancellation is made 30 days before arrival. If a reservation is cancelled more than 30 days before arrival a 20% administration fee will apply. The full deposit will be forfeited if the confirmed reservation is cancelled within 14 days of arrival.
2.3 Discounted rates will be revised should the duration of stay be decreased or interrupted or payment terms not be adhered to.
2.4 The guest retains personal liability for the bill until the employer, agent or person that made the reservation on his or her behalf has settled the account.
2.5 Cash, internet transfers and all major credit cards are valid payment methods. Cheques are not accepted.
2.6. Rates are subject to change without prior notice. Quotations are valid for 48hrs unless otherwise specified.
2.7. Refunds will only be made after payment has been finally cleared by the bank or Credit Card Company. This process can take in excess of 30 days.
2.8 A minimum administration fee of 10% will be added to any service the guest house pays for on behalf of the guest.
2.9 No Shows – when a guest does not show on the date of arrival, the full deposit and any other payment will be forfeited.

3. Arrival and Departure
3.1. Check in time is between 14:00 and 17:00 unless prior arrangements have been made. No check-in will be made after 20:00. This is necessary to ensure the security, comfort and well-being of other guests.
3.2. Check out time is between 08:30 and 11:00 unless prior arrangements have been made. No check-out after 13:00. This is to enable the room to be prepared in time for new arrivals. Guests that check out after 13:00 without prior arrangement will be liable for an extra night’s accommodation, as we will not be able to service the room in time for new arrivals.